jw960 Terms and Conditions

1. General Provisions

Welcome to the jw960 platform. These terms and conditions ("Terms") govern the legal relationship between jw960 ("Platform", "we", "our") and you ("user", "member"). By browsing the jw960.cam website, opening an account, or using any of our services, you are considered to have fully accepted these Terms.

These Terms apply to users in Bangladesh and are written in Bengali. In case of any ambiguity, the Bengali version shall be considered final. jw960 reserves the right to change these Terms at any time, and any changes will take effect as soon as they are published on the website.

All services, games, and activities provided on this platform are operated for entertainment purposes. jw960 uses SSL encryption technology to ensure the security of members' information and funds.

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2. Account Registration

To create an active account on jw960, the following conditions must be met:

• Each individual may open only one account. Multiple accounts for the same person are strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Keeping the account password confidential is the member's own responsibility. Any unauthorized access must be reported to jw960 immediately.
• Transferring, selling, or sharing the account with any other person is prohibited.
• A valid email address and mobile number must be provided for registration.

jw960 reserves the right to limit services for any account until it has been verified. A copy of a national identity card or passport may be requested if necessary.

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3. Age Verification and Identity

jw960 is intended only for individuals aged 21 or above. Use of jw960 by minors is strictly prohibited.

At the time of registration or at any stage, jw960 may request verification of the following information:

• A scanned copy of the National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

If verification is not completed within the specified time, the account may be temporarily suspended. If false identity or age information is provided, the account will be permanently closed and all balances will be forfeited.

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4. Deposits and Withdrawals

4.1 Deposit

The following methods are accepted for depositing funds into jw960: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200. Deposited funds are generally credited to the account instantly.

Members must use a payment account registered in their own name. Deposits made through a third party are not accepted and any such transactions will be considered void.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process. Withdrawals will only be made to the same payment method used for the deposit.

Withdrawal requests may not be processed until verification is complete. jw960 may request additional verification documents if deemed necessary. jw960 reserves the right to hold withdrawals in the event of any suspicious activity.

Any applicable taxes or charges will be deducted in accordance with the law and must be borne by the member.

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5. Bonuses and Promotions

jw960 offers various types of bonuses and promotions for members. The currently active welcome bonus is a 200% bonus on the first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times (20x).

General terms and conditions for bonuses and promotions:

• Each bonus offer has its own terms and conditions, which must be read carefully before accepting the offer.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Bonuses may only be used on specified games — please check the details of each offer.
• While one bonus is active, another bonus may not apply at the same time.
• In the event of bonus abuse or violation of promotion terms, jw960 reserves the right to forfeit the bonus and close the account.
• Free bet or free spin bonuses may not have a cash equivalent value.

jw960 reserves the right to change or cancel any bonus or promotion without prior notice.

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6. Gaming Rules

All games on jw960 are conducted fairly and transparently. The outcome of each game is determined impartially through Random Number Generator (RNG) technology.

Please keep the following in mind while playing games:

• Each game has its own rules, which can be seen in the game interface.
• If a game is interrupted due to a technical error, jw960 will investigate the matter and make a decision.
• In live casino games, the dealer's decision is final.
• Any winnings obtained by exploiting a bug or error in the game software will be considered void.
• If a bet is cancelled due to a network connection issue, jw960's decision will be final.

Gambling can carry mental and financial risks. jw960 encourages responsible gaming — for more information, please visit the Responsible Gaming page.

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7. Prohibited Activities

The following activities are strictly prohibited on jw960:

• Using the platform for money laundering or financial fraud.
• Operating games using bots, scripts, or automated software.
• Attempting to gain unauthorized access to other members' accounts.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Opening multiple accounts to abuse bonuses.
• Colluding with other members to influence game outcomes (Collusion).
• Using the platform's brand or logo without authorization.
• Operating an account on behalf of a minor.

If any of the above activities are detected, the account will be closed immediately, all balances and bonuses will be forfeited, and legal action will be taken if necessary.

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8. Account Suspension and Closure

8.1 Suspension or Closure by jw960

jw960 may suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Providing false information regarding identity or age.
• Suspicious financial activity or signs of fraud.
• Fraudulent behavior toward other members or the platform.
• Extended period of account inactivity (a notice will be sent).

8.2 Closure by the Member

A member may request closure of their account at any time. Any remaining balance must be withdrawn before the account is closed. For information on self-exclusion, please visit the Responsible Gaming page.

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9. Responsible Gaming

jw960 strongly believes in responsible gaming principles. Gambling should be a form of entertainment, not a solution to financial problems.

Members can use the following tools:

• Setting deposit limits (Daily / Weekly / Monthly Deposit Limit).
• Setting session time limits.
• Taking a temporary break (Cool-off Period).
• Self-exclusion — locking the account for a specified period.

If you feel that gambling is causing harm to you or your family, please seek help immediately and visit our Responsible Gaming page. Our support team is available 24/7 in Bengali via live chat.

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10. Privacy and Data Protection

jw960 gives the highest priority to protecting members' personal information. All data is kept secure using SSL encryption technology.

Collected information is used only for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Providing relevant promotions and offers (subject to consent).
• Platform security and fraud prevention.
• Meeting legal and regulatory obligations.

For more details on data protection, please read our Privacy Policy.

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11. Dispute Resolution

In the event of any dispute or complaint, please follow the process below:

• Step 1: Contact the support team via 24/7 live chat or email ([email protected]). Most issues are resolved at this stage.
• Step 2: If you are not satisfied with the support team's decision, submit a formal appeal for review.
• Step 3: At the final stage, jw960's senior management will review the matter.

We will endeavor to respond within 30 days of the date a complaint is submitted. In disputes regarding game outcomes, game logs and server records will be considered as final evidence.

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12. Changes to Terms

jw960 reserves the right to change, add to, or remove any part of these Terms at any time. In the event of significant changes, members will be notified by email or a notice will be posted on the website.

Continued use of the platform after updated Terms have been published will be considered as the member's acceptance of the updated Terms. It is therefore recommended to visit this page regularly.

If any part of these Terms is declared invalid by a court or authority, the remaining parts will remain fully in effect.

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If you have any questions about these terms and conditions, please contact our support team at [email protected] or use the live chat on the website. We are ready to assist in Bengali 24/7.